Frequently Asked Questions
Learn more about Advanced Eyecare Center and our services by reviewing our FAQs below.
Do you offer emergency eye exams?
We see patients on an emergency basis. We will triage the patient to find out what symptoms they are experiencing to determine the urgency of the appointment and what type of appointment is needed. Do you accept New Patients and/or walk-ins? We accept new patients. We also take walk-ins depending on the availability of the doctor’s schedule and the urgency of the patient’s need. It is always best to call as our schedule does book up quickly.
What insurance do you accept?
We accept major medical plans and vision plans. It is always best when contacting the office to let us know what insurance you have, and we can advise you if we are in network with your plan.
There are some exclusions, which is why it is important when scheduling, we know what insurance you may have to verify coverage prior to arrival for the scheduled appointments.
What should I bring to my eye exam?
We would like patients to bring the following to your appointment:
- current eyeglasses and contacts.
- a list of current prescription medications and any over-the-counter medications and/or supplements they may be taking.
- their primary doctor’s name and contact information for us to send any reports necessary from the exam.
- all insurance cards. Without insurance cards being presented we cannot bill insurance and the services will be the patient’s responsibility, due at the time of service.
How long does an eye exam take?
The routine eye health exam usually will take 45-60 minutes.
Do I need a driver after my eye exam?
A driver is not necessary after the eye exam, but it does depend on the individual’s comfort level. Some patients may be dilated, and it will make the near vision slightly blurred, and the eyes will be light sensitive. Sunglasses are a must wear if dilation is done. This will make the vision more comfortable for driving. The dilation will usually last for 4-6 hours. Most patients can drive after the dilation is done.
When should my child’s eyes be examined?
Children should have their first eye exam by 3 years of age. Depending on the family history of eye problems it could be sooner. View our Pediatric Eye Health Care page for more information. Please call our office with questions.
I can see fine. Why do need to see an eye doctor?
Eye exams are important to check if a prescription is needed or if the prescription has changed, but most importantly to check eye health. Vision alone is not an indicator of eye health. Many disorders that manifest in the eye are not noticeable until it is too late to remedy. It is important to check the eyes for things like cataracts, glaucoma, and macular changes. Other health conditions can also be detected through an eye health exam such as:
- diabetes,
- high blood pressure,
- high cholesterol,
- cardiovascular disease,
- autoimmune disorders,
- and tumors.
How often should I get my eyes examined?
Routine eye health exams are recommended on an annual basis, especially if you wear contacts and work on a computer. For someone with a medical diagnosis, there may be more visits throughout the year to ensure things remain stable, such as glaucoma. This will be determined by the eye doctor on an individual basis, depending on the health condition and the stability of the eye disease being treated.